Knowledge Capture & Insights
We absorb the valuable insights of current or outgoing team members to reduce risk.
We drill into the nitty-gritty of what your key team members do and ensure you’ve clearly documented their knowledge before it walks out the door. We help you deeply understand how each role fits into your organisation and what value it adds to your business.
That means critically reviewing your current roles to tweak and redesign job descriptions to ensure you make smart hiring decisions.
Plus, we enable more effective onboarding of new starters with thorough handover documents that help them hit the ground running and operate at full capacity sooner (meaning you save resourcing costs along the way).
What to expect
- Workflow, procedure and task-level capture.
- User guides and manuals for your key systems.
- Insights capture: navigating the cultural and political landscape, strategic insights, etc.
- Recommendations of ‘quick wins’ to boost task efficiency.
- Position description review and recruitment advice.